.gitea/OPEN_PR_TO_STAGING.md

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+# Open Pull Request: feat/storefront → staging
+
+## 1. Push your branch (if needed)
+```bash
+git push gitea feat/storefront
+```
+
+## 2. Create the pull request in Gitea
+
+Open this URL in your browser (replace `GITEA_BASE_URL` with your Gitea UI base, e.g. `https://72.61.144.167:3000` or your actual Gitea domain):
+
+```
+GITEA_BASE_URL/admin/the-pet-loft/compare/staging...feat/storefront
+```
+
+Or in Gitea UI:
+1. Go to **admin/the-pet-loft**
+2. Click **Pull requests** → **New pull request**
+3. Set **Base** = `staging`, **Head** = `feat/storefront`
+4. Use the pre-filled description from `.gitea/PULL_REQUEST_TEMPLATE.md` if needed
+5. Create the pull request
+
+## 3. After CI passes
+Merge the PR into `staging` from the Gitea PR page.

.gitea/PULL_REQUEST_TEMPLATE.md

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+## Summary
+Merge `feat/storefront` into `staging` to bring storefront and support/legal updates onto the staging branch.
+
+## Changes (feat/storefront → staging)
+- **Returns & refunds**: Support returns page, FAQ, and General Terms updated so customer bears return postage cost (deducted from refund).
+- **Storefront**: Returns policy page content aligned with legal (14-day withdrawal, return address, exclusions).
+- **CI**: Branch pattern in workflow updated.
+
+## Checklist
+- [ ] CI (lint, typecheck, test) passes on `feat/storefront`
+- [ ] No merge conflicts with `staging`
+
+## How to merge
+After approval, merge this PR into `staging` (merge commit or squash as per your workflow).