---
title: Data Protection
description: The Pet Loft data protection and GDPR information.
lastUpdated: March 2025
---

## Data controller

The Pet Loft is the data controller for the personal data we process in connection with our website and orders.

## Legal basis for processing

We process your data where necessary to perform our contract with you (e.g. fulfilling orders), where required by law, and where we have a legitimate interest (e.g. improving our services), in line with applicable data protection law.

## Retention

We retain your data only for as long as necessary to fulfil the purposes set out in our Privacy Policy and to comply with legal obligations.

## International transfers

If we transfer your data outside the UK or EEA, we ensure appropriate safeguards are in place as required by law.

## Complaints

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your data infringes applicable law.