---
title: Privacy Policy
description: How The Pet Loft collects, uses, and protects your personal information.
lastUpdated: March 2025
---

## Information we collect

We collect information you provide when you create an account, place an order, or contact us. This may include your name, email address, delivery address, and payment details as necessary to fulfil your order.

## How we use your information

We use your information to process orders, communicate with you about your account and orders, improve our services, and comply with legal obligations. We do not sell your personal data to third parties.

## Data security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

## Your rights

You may request access to, correction of, or deletion of your personal data in line with applicable law. Contact us to exercise these rights.

## Updates

We may update this privacy policy from time to time. The “Last updated” date at the top of this page will be revised when changes are made.